AI-Powered Customer Engagement

AI assistants and automated WhatsApp, email, and chat conversations that engage every prospect instantly.

The business challenge

Prospects ask a question at 9pm and get an answer at 11am the next day — if at all. Speed to first response is the single biggest predictor of whether a lead converts, and yours depends on human availability.

Our solution

We deploy AI chat assistants trained on your services, pricing logic, and FAQs, wired into WhatsApp, your website, and email — answering instantly, qualifying automatically, and escalating to a human only when it matters.

What you get

AI chat assistant

Website and WhatsApp assistant trained on your offer, tone, and objections.

WhatsApp automation

Official Business API, approved templates, catalogues, and follow-up flows.

Email automation

Welcome, nurture, re-engagement, and post-sale sequences.

Human handover

Escalation rules, live-agent takeover, and full conversation history.

Benefits

  • Instant replies, 24/7, in your brand's voice
  • Qualification happens before your team spends a minute
  • Consistent answers on pricing, scope, and process
  • Clean handover to a human with full conversation context

Expected outcomes

  • First response time under one minute
  • Higher lead-to-conversation conversion
  • Sales time spent only on qualified prospects

Pricing guide

Indicative starting points. Every proposal is fixed-scope and quoted after a free strategy call.

Assistant

₦300,000

Best for: One channel AI assistant

  • Website or WhatsApp bot
  • FAQ + qualification flow
  • Handover rules
  • Team training
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Most popular

Engagement Suite

₦750,000

Best for: Multi-channel engagement

  • Web + WhatsApp + email
  • Nurture sequences
  • CRM sync
  • Monthly tuning
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Enterprise AI

Custom

Best for: High-volume customer operations

  • Custom knowledge base
  • Multi-language
  • Integrations
  • SLA support
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Related case study

Logistics & Transport

Swift Logistics

Challenge: Client onboarding ran on spreadsheets and WhatsApp. Quotes took two days and leads regularly went cold.

Solution: CRM implementation with automated lead routing, WhatsApp Business templates, and an operations dashboard.

Result: First-response time dropped from hours to under two minutes and the ops team reclaimed most of a working day each week.

40%
Admin time saved
<2 min
First response
+27%
Quote-to-win rate
See all case studies

Frequently asked

Will it sound robotic?

No. We write the assistant's voice with you and review real transcripts weekly for the first month to tighten tone and accuracy.

Is WhatsApp automation compliant?

Yes. We use the official WhatsApp Business platform and approved message templates, so your number stays in good standing.

Can a human take over?

Any time. The assistant hands off on trigger words, complex questions, or a single click from your team.

Explore other services

Ready to move on ai-powered customer engagement?

Book a free strategy call and leave with a plan — whether or not you work with us.

Book Free Strategy Call